FAQ

There’s an issue with my order. What do I do?

We always aim to do our best to resolve in the unfortunate instance there’s a problem, with either a refund or a replacement. You can request a return via your online account within 30 days, or alternatively please contact us at support@artytron.com with details of the problem, and we’ll do our best to help you. You can find our full return policy here: https://artytron.com/policies/refund-policy

I’ve changed my mind. Can I send it back?

Yes, if you’ve changed your mind then please contact us via our website or at support@artytron.com within 14 days. You can find our full return policy here: https://artytron.com/policies/refund-policy

Can I make changes to my order?

Orders can be amended up until point of dispatch. Please contact us as soon as possible if you’d like to change your order. 

When will I receive my order?

Our shipping timelines may vary depending on where you’re located. We do our best to get your order to you as soon as possible, usually within 5-7 days.

Where are you located?

We are headquartered in the UK, but we have printers all across the globe.